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FAQ's
Hereby the frequently asked questions to our concierge:
Transportation
Can I arrange a pick up for the airport?
Yes. Your driver will be waiting at the gate after you have picked up your luggage and the costs can be booked on your room number. Send us your flight information and telephone number via johan.vanbeest@ihg.com, so we can arrange a limousine for you.
Is it possible to arrange a bus for a group?
Yes, send us your address and phone number. If you are travelling by plain, please send also your flight number and we will arrange a bus for you and your group.
How can I get from Schiphol airport to the hotel?
From Schiphol Airport you can reach the hotel by taxi or train.
How much does it cost to take a taxi from Schiphol airport to the hotel?
A taxi is about €45,- (€4,50 extra creditcard cost)
How much does it cost to take a train from Schiphol airport to the hotel?
A one way ticket from Schiphol International Airport to the central station of Amsterdam is € 4.30.
From which track does the train goes from Amsterdam central station to Schiphol?
Normally the train departs from platform 13-A. For current departure times please consult our concierge or www.ns.nl.
How often does a train leave from Schiphol airport for the central station of Amsterdam?
A Train from Schiphol airport to the central station of Amsterdam will leave every 10 minutes.
Tickets
Where can we get tickets for museums?
Tickets for museums are available at our concierge desk.
Are there tickets for plublic transit available at your hotel?
Yes, public transit tickets are available at our concierge desk for 1, 2 of 3 days.
Are there tickets available for canal cruises in the hotel?
Yes, there are tickets available at the concierge desk.
Is the I Amsterdam Card/City Card available in your hotel?
Yes, the I Amsterdam card is available at our concierge desk.
How can we pay at the concierge desk?
We accept cash, credit cards and room charge.